Effective Date: May 2026

Thank you for shopping with Varalakshmi Stores.
We value customer satisfaction and aim to provide a smooth shopping experience.

1. Order Cancellation

• Orders can be cancelled before shipment.
• Once the order has been shipped, cancellation may not be possible.

To request cancellation, contact us as soon as possible with your order details.

2. Damaged or Incorrect Products

If you receive:

• a damaged product
• defective item
• incorrect product

please contact us within 48 hours of delivery with:

• order number
• photos of the product
• issue description

After verification, we will arrange a replacement or refund where applicable.

3. Refund Process

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.
• Processing time may vary depending on the bank or payment provider.

4. Non-Refundable Situations

Refunds may not be applicable in cases such as:

• damage caused after delivery
• incorrect address provided by customer
• delayed delivery due to courier issues beyond our control
• products used or altered after delivery

5. Return Shipping

In eligible cases, return instructions will be provided by our support team.

Customers should not return products without prior confirmation from Varalakshmi Stores.

6. Contact Us

For refund or cancellation support, contact:

Varalakshmi Stores
Website: varalakshmistores.com
Email: support@varalakshmistores.com